How DOXA Works: Building a Community of Excellence in Specialty Insurance

For nearly a decade, DOXA has been at the forefront of specialty insurance growth, helping Managing General Agencies (MGAs), Managing General Underwriters (MGUs), carriers, and agents deliver innovative solutions for unique and complex risks.  

When you think about DOXA, think about a platform built for growth, collaboration, and innovation in specialty insurance. Backed by Goldman Sachs and powered by over 500 employees and 25 business units nationwide, DOXA unites specialized experts to deliver insurance solutions for niche business risks. 

In this blog post, we’re sharing a behind-the-scenes look at how DOXA began, how we’ve evolved, and how our platform empowers the specialty insurance ecosystem today. 

Our company’s history began with a vision. 

DOXA was founded in 2016 when CEO Matt Sackett, who had previously owned and operated an MGA, saw a gap in the marketplace. He knew that MGAs with a deep understanding of their niche had the expertise to thrive but often lacked the resources and capital to reach their full potential.  

At the time, larger companies were acquiring MGAs, but often with the intention of absorbing them into their larger conglomerates rather than allowing them to continue to operate as unique businesses. Matt’s vision was different – he believed in investing in specialty MGAs and MGUs while preserving their business, legacy, and culture, and providing the operational support that often weighs down independent firms. 

“Our business was built from the ground up to invest in quality specialty underwriting businesses and build a platform that supports them.” – Matt Sackett, CEO 

This powerful idea became the foundation for DOXA, a platform designed to empower MGAs by giving them the tools to grow without compromising their culture and legacy. 

Since then, DOXA has grown into a national platform, supporting over 25 MGAs that span healthcare, construction, entertainment, aviation, and more. 

Innovation is our driving force. 

Innovation sits at the heart of DOXA. Our platform enables true collaboration across diverse specialty markets where our community shares best practices, leverages collective expertise, and creates growth opportunities that simply wouldn’t exist in isolation. When a marine insurance specialist faces a complex challenge, they can tap into the knowledge network of construction, healthcare, or entertainment specialists who’ve solved similar problems in their domains. 

Businesses that join DOXA typically grow 50-70% faster after partnering with us.  

Here’s what sets us apart:  

• Rules-based underwriting with transparent execution: DOXA operates with disciplined, transparent underwriting processes that provide clarity and consistency.  

• Exceptional talent in niche markets: We partner with MGAs and specialty distributors who deeply understand their specific markets. Our MGA and MGU leaders bring a kind of deep knowledge that can only come from years of focused experience in specialized verticals. 

• Operational excellence: DOXA provides end-to-end, back-office support that alleviates operational distractions, allowing our partners to invest in growth and focus on what they do best.  

• Trusted distribution relationships: Access to high-quality distribution sources and best-in-class carriers who engage in stable, long-term partnerships with DOXA. 

• Shared best practices across 25+ programs: Our community shares insights, strategies, and solutions across diverse specialty markets. When specialists in different verticals face similar challenges, they can leverage the collective intelligence of the entire DOXA network. 

• People-first partnership: Cultural fit drives our decisions because exceptional people create exceptional outcomes. We preserve the best of each organization and the intellectual capital that experienced teams bring to the table. 

How DOXA partners across the industry: 

With agents 

DOXA helps agents find innovative underwriting solutions for even their hardest-to-place clients. Through direct access to specialized programs and expertise, agents can confidently serve clients knowing they have the backing of specialists who truly understand unique risks. 

With carriers 

We deliver underwriting excellence and specialized knowledge that helps carriers launch new programs and enter specialized markets with confidence. We’re a collaborative partner with programs built for profitability and long-term success.  

With MGAs and MGUs 

DOXA helps MGAs and MGUs not only grow, but accelerate their business by offering operational support, capital, and access to a collaborative community of underwriting expertise, industry talent, and ongoing support. By handling back-office functions and providing strategic resources, we free leaders to focus on what they do best: underwriting and client relationships. 

We deliver solutions that address modern risks and empower exceptional outcomes. 

Specialty Programs: Our programs span the full spectrum of niche risks including healthcare, construction, entertainment, marine, aviation, and beyond. Each program is backed by specialists who live and breathe their particular industry. 

Brokerage Services: DOXA’s brokerage services connect agents to tailored markets and opportunities they couldn’t access otherwise, ensuring even the most complex risks find appropriate coverage. 

Scalable Platform: Our platform ensures that our community stays ahead of emerging needs and opportunities as risks evolve and markets shift. 

The true measure of DOXA’s success is in the exceptional outcomes we enable across the specialty insurance ecosystem.  

Agents can confidently serve their clients with solutions that fit, knowing specialized expertise backs every placement, and carriers gain trusted partners with proven underwriting expertise who can help them succeed in complex specialty markets.  

MGAs and MGUs have the operational support, capital, and collaborative community they need to focus on growth and innovation, and those insured benefit from specialized protection built specifically for their industries by people who truly understand their risks.   

Building the Future of Specialty Insurance 

Our vision is ambitious: to build the largest specialty underwriting company with bespoke products in the world. We’re already expanding beyond the United States into Canada, the UK, and European markets, backed by Goldman Sachs and fueled by a pipeline of strategic partnerships and acquisitions.  

“The most exciting opportunity ahead of us is the chance to redefine what partnership looks like in specialty insurance. In the coming years, I believe the winners in our industry will be those who collaborate, share knowledge, and build platforms that make everyone stronger.” – Matt Sackett 

DOXA is more than a collection of programs, we’re a community of excellence. By fueling growth, empowering people, and fostering collaboration, we’re raising the bar for the entire specialty insurance market. 

Discover the DOXA difference and learn how we can help you take your MGA or MGU to the next level. Let’s connect to discuss